Calendar | Negotiation and Conflict Management
| SES # | TOPICS |
|---|---|
| 1 | Introduction and Course Overview |
| 2 | What Kind of Negotiator am I? |
| 3 | Distributive and Mixed Motive Bargaining |
| 4 | Integrative and Mixed Motive Bargaining |
| 5 | Competitive and Cooperative Styles and Do Gender or Culture Make a Difference? |
| 6 | Negotiating in Context |
| 7 | Origins of Conflict – Dispute Prevention – Delegating Conflict Management to the Disputant |
| 8 | Your Employer's Dispute Resolution and Complaint Handling System |
| 9 | Conciliation and Mediation |
| 10 | Investigation, Arbitration and Exceptionally Difficult People (Double class, 6 hours) |
| 11 | More Negotiating with Difficult People |
Project Content
3 Sections 19 Items
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