The following text is required for the course:
Phillips, Donald T. Lincoln on Leadership: Executive Strategies for Tough Times. Warner Books, 1993. ISBN: 9780446394598.
The following texts are recommended references and optional for the course:
Munter, Mary M. Guide to Managerial Communication. 9th ed. Prentice Hall, 2012. ISBN: 9780132147712.
Williams, Joseph. Style: Ten Lessons in Clarity and Grace. 10th ed. Longman, 2010. ISBN: 9780205747467.
Kessler, Lauren, and Duncan McDonald. When Words Collide. Wadsworth Pub Co, 2011. ISBN: 9780495572404. [Preview with Google Books]
Meriam, Richard S., Franklin E. Folts, and George F. F. Lombard. "Dashman Co." Harvard Business School Case. Harvard Business School Publishing. Case: 9-642-001, April 13, 1942.
Harvard Business Publishing Newsletters. "Handling Q&A: The Five Kinds of Listening." Harvard Business School Publishing, February 01, 1999.
Zelazny, Gene. "From Data to Chart." In Say It With Charts: The Executive's Guide to Visual Communication. McGraw-Hill, 2001. ISBN: 9780071369978.
Alley, Michael. "Rethinking the Design of Presentation Slides: The Assertion-Evidence Structure."
Barnes, Louis B. "Managing Interpersonal Feedback." Harvard Business School Case. Harvard Business School Publishing. Case: 9–483-027, September 14, 1982.
Phillips, Donald T. "People." Part I in Lincoln on Leadership: Executive Strategies for Tough Times. Warner Books, 1993, pp. 11–38. ISBN: 9780446394598.
———. "Communication." Part IV in Lincoln on Leadership: Executive Strategies for Tough Times. Warner Books, 1993, pp. 143–69. ISBN: 9780446394598.
Bernstein, May. "The Thought Leader Interview: Bill George." Strategy + Business 49 (2007): 1–7.
Scott, Mary. "Do's and Don'ts for TV Appearances." Business Know-how.
Media Relations: The Wildebeest (PDF)
Sunk in Sacramento (PDF)