1 |
Introduction to the Course; Strategy and Structure |
Case
Meriam, Richard S., Franklin E. Folts, and George F. F. Lombard. "Dashman Co." Harvard Business School Case. Harvard Business School Publishing. Case: 9-642-001, April 13, 1942.
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2 |
Strategy and Structure (cont.) |
Brent, Douglas. "Indirect Structure and Reader Response." (PDF) Journal of Business Communication 22, no. 2 (1985): 5–8. |
3 |
Oral Presentations |
Daly, John, and Isa Engleberg. "Coping with Stagefright." Harvard Management Communication Letter 2, no. 6 (1999): 1–4. |
4 |
Oral Presentations (cont.) |
Harvard Business Publishing Newsletters. "Handling Q&A: The Five Kinds of Listening." Harvard Business School Publishing, February 01, 1999.
Zelazny, Gene. "From Data to Chart." In Say It With Charts: The Executive's Guide to Visual Communication. McGraw-Hill, 2001. ISBN: 9780071369978.
Alley, Michael. "Rethinking the Design of Presentation Slides: The Assertion-Evidence Structure."
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5 |
Listening; Giving and Receiving Feedback |
Case
Barnes, Louis B. "Managing Interpersonal Feedback." Harvard Business School Case. Harvard Business School Publishing. Case: 9–483-027, September 14, 1982.
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6 |
Persuasion |
Koerth-Baker, Maggie. "The Mind of a Flip-Flopper," New York Times, August 15, 2012. |
7 |
Writing |
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8 |
Writing (cont.) |
Lu, Chi. "Catalogue of Genres." Part V in Wen Fu (The Art of Writing). Far Corner Books, 1987. ISBN: 9780932576408. |
9 |
Effective Teamwork |
Pentland, Alex. "The New Science of Building Great Teams." Harvard Business Review (2012). |
10 |
Team Meeting |
Abele, John. "Bringing Minds Together." Harvard Business Review (2011). |
11 |
Cover Letters |
Internweb.com. "Top Seven Cover Letter Myths." |
12 |
Interviewing |
Hayden, D. A., and Michael Wilder. "How to Sell Yourself in an Interview." Boston.com, January 7, 2008. |
13 |
Writing Team Reports; Giving Team Presentations |
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14 |
Communicating Electronically |
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15 |
Individual Conferences / Team Meetings |
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16 |
Individual Conferences / Team Meetings (cont.) |
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17 |
Cross-Cultural Communication |
Tannen, Deborah. "The Power of Talk: Who Gets Heard and Why." Harvard Business Review 73, no. 5 (1995): 138–48. |
18 |
Cross-Cultural Communication (cont.); Gender Communication |
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19 |
Communication Skills for Leaders |
Phillips, Donald T. "People." Part I in Lincoln on Leadership: Executive Strategies for Tough Times. Warner Books, 1993, pp. 11–38. ISBN: 9780446394598.
———. "Communication." Part IV in Lincoln on Leadership: Executive Strategies for Tough Times. Warner Books, 1993, pp. 143–69. ISBN: 9780446394598.
Bernstein, May. "The Thought Leader Interview: Bill George." Strategy + Business 49 (2007): 1–7.
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20 |
Communication Skills for Leaders (cont.) |
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21 |
Working with the Media |
Scott, Mary. "Do's and Don'ts for TV Appearances." Business Know-how.
Case
Media Relations: The Wildebeest (PDF)
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22 |
Review of Strategic Communication |
Case
Sunk in Sacramento (PDF)
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23 |
Team Report Presentations |
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24 |
Team Report Presentations (cont.) |
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25 |
Team Report Presentations (cont.) |
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26 |
Course Wrap-Up |
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